:root{--brand:#1f2937;--brand-2:#111827;--paper:#f8fafc;--paper-2:#fff;--ink:#0f172a;--ink-2:#475569;--ink-3:#64748b;--line:#cbd5e1;--accent:#475569;--accent-ink:#fff;--bad:#b91c1c;--bad-bg:#fef2f2;--health-green:#15803d;--health-amber:#b45309;--health-red:#b91c1c;--health-unknown:#64748b;--radius:10px;--shadow:0 1px 2px #0f172a14;--rail-w:244px;--bar-h:72px}*{box-sizing:border-box}html{scrollbar-gutter:stable}html,body{background:var(--paper);color:var(--ink);-webkit-text-size-adjust:100%;margin:0;font:16px/1.5 Avenir Next,Segoe UI,system-ui,sans-serif}h1,h2{font-family:Avenir Next Condensed,Arial Narrow,sans-serif}h1{margin:0 0 .25rem;font-size:2rem;line-height:1.1}h2{margin:1.5rem 0 .6rem;font-size:1.25rem}p{margin:0 0 .75rem}a{color:var(--accent);text-underline-offset:3px}a:focus-visible,button:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible{outline-offset:2px;outline:3px solid #60a5fa}.visually-hidden{clip:rect(0, 0, 0, 0);white-space:nowrap;border:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}.wrap{margin-left:var(--rail-w);padding:1.75rem clamp(1rem,3vw,3rem) 3rem}.wrap>main{max-width:880px;margin:0 auto}.skip-link{z-index:100;background:var(--brand);color:#fff;border-radius:7px;padding:.7rem .9rem;position:fixed;top:.5rem;left:.5rem;transform:translateY(calc(-100% - 1rem))}.skip-link:focus{transform:none}.topbar{z-index:10;margin-left:var(--rail-w);min-height:var(--bar-h);border-bottom:1px solid var(--line);background:var(--paper);position:sticky;top:0}.topbar-inner{min-height:var(--bar-h);align-items:center;padding:.65rem clamp(1rem,3vw,3rem);display:flex}.topbar-brand{color:var(--ink);font-weight:700;text-decoration:none}.siderail{width:var(--rail-w);background:var(--brand);color:#fff;padding:1.25rem;position:fixed;inset:0 auto 0 0}.rail-brand{color:#fff;text-decoration:none;display:block}.rail-navigation{gap:.25rem;margin-top:1.5rem;display:grid}.rail-navigation a{color:#e2e8f0;border-radius:7px;padding:.65rem .75rem;text-decoration:none}.rail-navigation a:hover{color:#fff;background:#ffffff1f}.sub,.muted{color:var(--ink-2)}.muted{font-size:.9rem}.stack{gap:.75rem;display:grid}.row{flex-wrap:wrap;align-items:center;gap:.6rem;display:flex}.row>input{flex:16rem}.row-between{justify-content:space-between;align-items:center;gap:.75rem;display:flex}.row-between h2{margin-right:auto}.grow{flex:auto;min-width:0}.prewrap{white-space:pre-wrap;overflow-wrap:anywhere}.card{border:1px solid var(--line);border-radius:var(--radius);background:var(--paper-2);box-shadow:var(--shadow);padding:1rem}.card p:last-child{margin-bottom:0}.health-grid{gap:.75rem;margin-top:.75rem;display:grid}.health-card{border:2px solid var(--health-unknown);border-radius:var(--radius);background:var(--paper-2);box-shadow:var(--shadow);padding:.9rem 1rem}.health-card.health-green{border-color:var(--health-green)}.health-card.health-amber{border-color:var(--health-amber)}.health-card.health-red{border-color:var(--health-red)}.health-card-head h3{margin:0;font-size:1rem}.health-card-head a{color:var(--ink)}.health-status{letter-spacing:.08em;text-transform:uppercase;font-size:.75rem;font-weight:750}.health-status.health-green{color:var(--health-green)}.health-status.health-amber{color:var(--health-amber)}.health-status.health-red{color:var(--health-red)}.health-status.health-unknown{color:var(--health-unknown)}.health-spark{grid-template-columns:repeat(24,minmax(3px,1fr));gap:2px;margin:.65rem 0;display:grid}.spark-point{background:var(--health-unknown);border-radius:2px;height:7px}.spark-point.health-green{background:var(--health-green)}.spark-point.health-amber{background:var(--health-amber)}.spark-point.health-red{background:var(--health-red)}.signal-chips{flex-wrap:wrap;gap:.35rem;margin:.65rem 0 0;padding:0;list-style:none;display:flex}.signal-chip{border:1px solid var(--line);border-radius:999px;padding:.12rem .45rem;font:600 .78rem/1.5 ui-monospace,monospace}.health-why{color:var(--ink-2);margin:.65rem 0 0;padding-left:1.1rem;font-size:.9rem}.health-why li+li{margin-top:.2rem}.health-journal{overflow-wrap:anywhere;color:var(--ink-2);margin-top:.65rem;font-size:.8rem;display:block}.health-ticket{margin:.65rem 0 0;font-size:.85rem}.health-summary{color:var(--ink);text-decoration:none;display:block}.health-summary:hover{background:var(--paper)}.search-form{gap:.4rem;margin:1.25rem 0;display:grid}.search-form input{flex:1}.field{gap:.35rem;display:grid}label{font-weight:600}input,select,textarea{border:1px solid var(--line);background:var(--paper-2);width:100%;min-height:46px;color:var(--ink);font:inherit;border-radius:7px;padding:.65rem .75rem}textarea{resize:vertical;min-height:12rem}textarea:disabled{color:var(--ink-3);background:var(--paper)}.btn{border:1px solid var(--line);background:var(--paper-2);min-height:46px;color:var(--ink);font:inherit;cursor:pointer;border-radius:7px;padding:.55rem .9rem;font-weight:600}.btn-primary{border-color:var(--accent);background:var(--accent);color:var(--accent-ink)}.btn-sm{min-height:40px;padding:.4rem .7rem}.btn-block{width:100%}.btn-lg{min-height:56px;font-size:1.05rem}.btn:disabled{cursor:default;opacity:.6}.alert{border-radius:var(--radius);background:var(--bad-bg);color:var(--bad);padding:.8rem .95rem}.list{border:1px solid var(--line);border-radius:var(--radius);background:var(--paper-2);box-shadow:var(--shadow);overflow:hidden}.list>*+*{border-top:1px solid var(--line)}.list-row{min-height:58px;color:var(--ink);align-items:center;gap:.75rem;padding:.75rem .9rem;text-decoration:none;display:flex}a.list-row:hover{background:var(--paper)}.list-title,.list-sub{display:block}.list-title{overflow-wrap:anywhere;font-weight:650}.list-sub{color:var(--ink-2);font-size:.9rem}.chev{color:var(--ink-3);font-size:1.3rem}.badge{border:1px solid var(--line);min-height:28px;color:var(--ink-2);background:var(--paper);text-transform:capitalize;border-radius:999px;align-items:center;padding:.15rem .55rem;font-size:.82rem;font-weight:650;display:inline-flex}.stage-note{gap:.4rem;padding-top:.2rem;display:grid}.stage-note .btn{justify-self:start}.eyebrow{color:var(--ink-3);letter-spacing:.08em;text-transform:uppercase;margin-bottom:.4rem;font:700 .75rem/1.4 ui-monospace,monospace}.ticket-meta{flex-wrap:wrap;gap:.4rem;margin-top:1rem;display:flex}.ticket-trail{border-left:2px solid var(--line);gap:1rem;margin:0;padding:.25rem 0 .25rem 1.3rem;list-style:none;display:grid}.ticket-trail li{padding:0 0 .2rem .5rem;position:relative}.ticket-trail li:before{border:2px solid var(--paper-2);background:var(--accent);width:.65rem;height:.65rem;box-shadow:0 0 0 1px var(--line);content:"";border-radius:50%;position:absolute;top:.35rem;left:-1.75rem}.ticket-trail p{margin:.35rem 0 0}.ticket-trail pre{background:var(--brand-2);color:#e2e8f0;white-space:pre-wrap;overflow-wrap:anywhere;border-radius:7px;margin:.55rem 0 0;padding:.7rem;overflow-x:auto}.resolve-card{max-width:680px}.resolve-card textarea{min-height:8rem}.check-line{align-items:center;gap:.55rem;width:fit-content;display:flex}.check-line input{width:1.15rem;min-height:1.15rem;margin:0}.runbook-fields{border:0;margin:0;padding:.8rem 0 0}.runbook-fields:disabled{opacity:.58}.chat{flex-direction:column;display:flex}.chat-turn{margin-top:1rem}.chat-q{justify-content:flex-end;display:flex}.chat-q>div{overflow-wrap:anywhere;background:#e2e8f0;border-radius:16px 16px 4px;max-width:82%;padding:.55rem .9rem}.chat-a,.chat-a>*+*{margin-top:.75rem}.chat-composer{padding:1.25rem 0 .75rem}.hit-card{text-align:left;width:100%;font:inherit;cursor:pointer;gap:.2rem;display:grid}.answer-card{border:1px solid var(--line);border-radius:var(--radius);background:var(--paper-2);box-shadow:var(--shadow);padding:1rem}.answer-text{font-size:1.02rem}.answer-foot{color:var(--ink-3);font-size:.85rem}.answer-sources{flex-wrap:wrap;align-items:center;gap:.35rem;display:flex}.source-chip{border:1px solid var(--line);background:var(--paper);min-height:30px;color:var(--ink-2);border-radius:999px;align-items:center;padding:0 .6rem;font-size:.82rem;font-weight:600;text-decoration:none;display:inline-flex}.empty{text-align:center;color:var(--ink-3);padding:2rem 1rem}.record-dialog{background:0 0;border:0;width:min(680px,100% - 2rem);max-width:none;max-height:none;padding:0;overflow:visible}.record-dialog::backdrop{background:#0f172a8c}.record-viewer{border:1px solid var(--line);background:var(--paper-2);border-radius:16px;flex-direction:column;width:100%;max-height:min(82vh,760px);display:flex;overflow:hidden;box-shadow:0 18px 48px #0f172a40}.record-viewer-head{border-bottom:1px solid var(--line);align-items:center;gap:.7rem;padding:.8rem 1rem;display:flex}.record-viewer-head h2{overflow-wrap:anywhere;min-width:0;margin:0}.record-close{flex:none;min-width:46px;padding:0}.record-viewer-body{white-space:pre-wrap;overflow-wrap:anywhere;min-height:10rem;padding:1.1rem;overflow-y:auto}.record-viewer-foot{border-top:1px solid var(--line);text-align:right;padding:.75rem 1rem}.login-page{z-index:50;background:var(--brand);color:#fff;place-items:center;min-height:100vh;padding:2rem;display:grid;position:fixed;inset:0}.login-scene{width:100%;color:var(--brand-2);pointer-events:none;position:fixed;inset:auto 0 0}.login-card{border-radius:var(--radius);background:var(--paper-2);width:min(100%,440px);color:var(--ink);padding:1.5rem;position:relative;box-shadow:0 16px 42px #0003}.login-card h1{margin-top:.8rem}.login-card .sub{margin:.15rem 0 0}.login-mark{background:var(--accent);color:#fff;border-radius:7px;place-items:center;width:36px;height:36px;font-weight:800;display:inline-grid}.login-foot{text-align:center;color:#cbd5e1;position:relative}:is(body:has(.login-page) .skip-link,body:has(.login-page) .topbar,body:has(.login-page) .siderail){display:none}@media (max-width:720px){.siderail{width:auto;padding:.75rem 1rem;position:static}.rail-navigation{grid-template-columns:repeat(4,minmax(0,1fr));margin-top:.75rem}.rail-navigation a{text-align:center;padding:.45rem;font-size:.85rem}.topbar{display:none}.wrap{margin-left:0;padding:1.25rem 1rem 2rem}.record-dialog{width:100%;margin:auto 0 0}.record-viewer{border-radius:16px 16px 0 0;max-height:calc(100dvh - 1rem)}.list-row{flex-wrap:wrap;align-items:flex-start}}@media (prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;transition:none!important}}